RETAIL/Clothing STORE FEEDBACK FORMGathering customer feedback at retail stores like clothing or apparel stores is crucial to companies and the textile industry. Collecting customers’ feedback at retail stores conveys that you, as a business, prioritize their satisfaction and your needs from the store like the quality of the cloth or apparel, and the service done by the salesman and the hospitality shown by the staff. Our ready-to-use retail store feedback form template is concise, powerful, and fully customizable, enabling you to add fields specific to your business. To improve the customer experience at shops, malls or supermarkets, questions are put up on various aspects such as location, inventory, customer service, merchandise pricing, value for money, and overall customer satisfaction. We aim to help you grow your business with real customer insights derived from all the feedback collected.
Where can you use this form?You can use this feedback form in retail businesses such as retail shops like clothing stores, multistore shops, supermarkets, hypermarkets, boutiques, outlets, and showrooms.
you can keep this at different touch point of your retail store like at gate, billing counter, during service or after the shopping is done.
How can you use this form?Use this feedback form for your customers using an SMS, email, tablet, or mobile phone. The tablet feedback provides real-time feedback, whereas using methods such as SMS or email feedback would notify your business manager when a customer fills them up. A special email alert will be sent to the administration manager if a customer reports negative feedback. This form is 100% customisable to suit the necessities of your retail store.
What are the benefits of using this form?By using this form template you will be able to analyse the positive and negative experiences of the customers who have availed products from your stores in real-time. You can reach back to the customer with our email, SMSsms, and WhatsApp campaigns and run a loyalty program with the help of this easy and simple retail store feedback form template.
Automatic SMS and email campaigns can be used to reach out to the customer for sale, seasonal discounts, special offers on occasions such as birthdays and anniversaries.
